Latest Job at Flutterwave Nigeria

Flutterwave – Founded in 2016 by a team of ex-bankers, entrepreneurs and engineers, we provide the underlying technology platform that allows businesses to make and accept payments anywhere in Africa. Our HQ is in San Francisco with offices in Lagos, Nairobi, Accra, and Johannesburg.

Flutterwave is recruiting for a vacant position. All Interested candidates are advised to go through available positions carefully and submit their applications appropriately before the deadline.

We are Hiring!

Job Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos| Nigeria.
Category: Business Development Jobs
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Job Description:

Flutterwave is looking to fill an Analyst, Business Development role in Nigeria. This role will be primarily contribute towards the sales of the company’s products covering various industries and sectors, with the key objectives to drive merchant onboarding and revenue growth.

What Your Day-to-Day Activities Will Be Like

Engaging new inbound sales enquiries and setting up meetings to discuss Client’s payment needs and business model.
Developing business ideas that suits prospects use cases.
Collaborating with internal teams in coming up with bespoke business use cases for different prospects, ensuring faster onboarding process and managing the integration support channels and also collaborating with the integration team providing premium services to the merchant..
Make contact with potential new customers across a variety of channels – phone, email, social, chat. Cross-sell other products and services to new prospects.
Documenting meeting minutes and ensuring they are shared with new merchants alongside other documents needed to get started.
Ensure effective management of relationships with key merchants (enterprise businesses)
Develop and maintain a robust and enterprise focused pipeline deals in CRM (Freshsales)
Ensure that customer complaints are investigated and promptly resolved across all channel
Carrying out F4B dashboard demonstrations for new prospects
Following up on new and existing conversations to ensure faster deal closure.
Meet and/or exceed sales quotas by engaging with prospects , closing of deals assigned and ensuring the signing of the service agreement that lead to quality pipeline and revenue
Logging the signed agreement for countersigning and raising an onboarding request.
Sharing of weekly report on merchants activities.
Daily engagement with FX merchants, sharing of daily rates, selling and closing of FX deals.
Utilise lead generation tools available for outreach to source leads via outbound prospecting
Initiating the salesforce cycle right from lead generation to transacting customers
Review sales performance against set budgets on a periodic basis and recommend action plans for improvement
Ensure personal information of customers, employees, and other individuals the company conducts business with is processed and protected in line with applicable data privacy policies, privacy laws, and global best practices.

Support Roles

Escalating and collaborating with internal stakeholders in resolving merchants product-related issues and ensuring a speedy resolution.
Drafting business proposals and presentations for new prospects.
Provide prompt communication to merchants in instances of service downtime.
Providing prompt response to merchant’s inquiries, escalations and providing timely feedback on the resolution process.
Regular tracking of merchant transactions to identify the payment trends and take proactive actions in ensuring their activities are not disrupted.
Regular check in’s with new merchants to get feedback on their experience so far.
Regular check-ins with existing merchants to discuss ways to improve their operations.
Daily support for all the merchants in my team’s portfolio.
Handling of KYC remediation for all merchants in my team’s portfolio
Participation in conferences to keep up with new trends in the payment industry.
Act on behalf of; and perform any other duties that may be assigned by management

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Qualifications and Requirements:

Bachelors degree in a Sales / Business Development related field
1-2 years of business development experience specializing one or more sector
Proven experience in sales across banking, fintech, financial service is highly preferred
Deep understanding of sales systems to support successful sales delivery
Curiosity, a can-do attitude and willingness to continually learn
Efficient multi-tasker and ability to work & deliver under pressure
Proficiency in CRM tools including Freshsales
Excellent negotiation and communication skills
Excellent presentation and facilitation skills
Excellent people and relationship management skills, including leading a team
Demonstrated ability to succeed in a fast-paced environment and can easily
Ability to adapt to new and challenging projects
Ability to influence others and create a sense of urgency for your cause